We are only accepting returns for new and unused products within 10 days of delivery for a full refund of the cost of the goods only (excluding postage). ![]() In case of change of mind, please contact us as soon as possible for arranging a return. Please make sure to add the invoice to any returning parcel! We are not liable if we do not receive a returned package! To ensure that your parcel arrives safely, we strongly advise using a Tracked or Signed for Delivery option. We cannot consider an item as defective if the correct product care guidelines have not been followed and the damage to the product is clearly due to wear and tear, misuse, or accidental damage. Please return the item in its original packaging, and make sure all of goods are safely packed. Once the product has been returned to us and inspected, we will issue a refund. Please return the product ONLY after you have received a confirmation email! You should receive an email with the return instructions within 1-2 working days. If you have a problem with your order, you have received a damaged item, or just simply the product is not up to your expectations, please request a refund by contacting us either on our Contact Us page or by sending us an email at mentioning the reason of the request. If you have any other questions about an item's delivery, please contact us via our Contact Us page or by email at Policy Any faulty or damaged items found, are returned to the supplier. If your order exceeds 2kg, DPD 1-2 Delivery Service will be automatically chosen and the parcel should be delivered with 1-2 working days since the goods have been dispatched.ĪLL ORDERS OVER £25 WILL BE SUBJECT TO FREE DELIVERY USING DPD 1-2 Days Delivery Service!Īll our products are carefully checked before posting them. If you have selected Royal Mail 2nd Class Signed services, your parcel should be with you within 2-3 working day since the items have been dispatched. If you are using Royal Mail 1st Class Signed, you should receive the goods within 24 hours since we had dispatched the parcel. All orders placed Friday after 1pm will be dispatched next Monday. Orders placed after 1pm are dispatched the next working day. How long it will take for the order to be delivered?Īll orders placed before 1pm are despatched the same working day, Monday to Friday. Once the goods are shipped, you will receive a confirmation email containing the tracking number (if this is the case). ![]() The cost of postage is calculated at checkout.įor any orders exceeding a total weight of 2kg, we are using DPD 1-2 Delivery Service (a flat fee of £7.79), services which are fully trackable. We are using Royal Mail 1st Class Signed and Royal Mail 2nd Class Signed for any orders totalling a weight of 2kg. For more information visit our blog page! Let the heavenly essence of this crystal cleanse your perspective of negativity and replace it with pureness of both mind and heart.Īll the crystals need to be cleansed and can be programed to enhance their properties. It is very powerful to meditate with, as it connects you with the angelic realm. It helps providing inner peace, mental clarity, heightened intellect, and pure serenity. The energies that radiate from this stone provide a protective shield around the aura. It is the perfect stone to help balancing emotionally unstable or distressed persons. ![]() The size, shape and colour of the tumbled stone you will receive may differ slightly from the image shown!Īngel Aura Quartz is an extremely high vibrational stone that can provide enough energy to fill environments with endless rays of joy, happiness, and uplifting energy.
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